Testimonials

Here is what some of our customers have to say about Western Shield's quality and service.  These comments come from both customers who have been working with us for years and years and others who just came on board sometime in the past few months.  Here at Western Shield, we strive to deliver exceptional quality and service on every order we receive, both large and small.  We hope that you will never hesitate to contact us with feedback concerning your experience in working with us.  You can reach us toll free at 1-866-975-2235 or info@westernshield.com.

Melissa from Swift: "We have been working with Western Shield for several years now and have always been extremely pleased with both the quality of the product and the responsiveness of their customer service and inside sales teams. 

Over the years, one of the most impressive things has been their consistent record of on-time delivery and quality.  If Western Shield says that an order is going to be there by Tuesday, then I know that we can count on it.  I have no hesitation in recommending them to colleagues and associates".

Troy from Fahlgren: We contacted Western Shield Label Company a few months ago looking for a solution for one of our clients.  Our customer was preparing an international launch of a premium bottled water brand and needed a label that communicated elegance and sophistication and, at the same time, would stand up to moisture and condensation.  From a technical standpoint, we were having problems finding a label printer that could do mirror-image printing with 10 colors including white inks that required opacity.  That's when we called Western Shield.

The applications experts at Western Shield worked with us every step of the way to help us select appropriate materials, printing processes, and inks.  The end result was a label that was a perfect translation of the brand attitudes and positioning strategy.  As an advertising agency, it is of the utmost importance to work with a label printer who can turn all the time and effort we put in on the design side into a fantastic label.  Western Shield succeeded on all counts. 

Edward from Vitamin Spice: "VitaminSpice LLC (www.vitaminspice.net) is a startup nutritional company.  We spoke with various companies about getting pouches and labels created for our product line.  Time was extremely short for an important convention where some of our products were being launched.  I spoke with the Sales team at Western Shield, knowing up front that it would be a miracle to get the job done, especially considering we were in a 24 hour time frame.  My company needed (2) products completed and delivered NEXT day.  Western Shield asked me "which one is most important and we'll focus on that."  I stated, "I need the pouches, forget about the lablels for now."  When the package arrived, the product was perfect.  My board members were absolutely thrilled.  I almost threw out the box.....then I noticed that they also made sure the labels were done.  I never expected Western Shield to complete both of my companies needs in less than 18 hours notice.  I was a prospective client.... and did not expect the timeliness, professionalism, and extraordinary service.  I am still astounded and telling everyone I know about the experience.  The product launch conference went off without a hitch .... Thank you very much Western Shield"!

Kelley from OP Products: "We have been with Western Shield for several years now and I've always been real pleased with them from both a quality and service standpoint.  We have a few different applications and, in some cases, the labels need to be able to withstand exposure to certain chemicals.  Western Shield has always worked with us to find the right solution for the right application".

Kenny from NutriBiotic: "We decided that an Expanded Content Label would work best for us since we had a lot of information that we wanted to communicate.  So we called around-spoke to several printers and kept getting the same answer: 'Sorry, but we cant design an ECL to fit the shape of the bottle.'

By the time I spoke to Western Shield, I was wondering if we would be able to do the label at all.  Well, they were fantastic from day one.  They immediately started working with me to find a solution and developed an ECL that was not only aesthetically pleasing but communicated all the necessary information to the consumer.  They were always quick to return my calls and, in general, made the whole process easier than I ever could have imagined".

Chris from Coola Suncare: "Coola Suncare is extremely satisfied working with Western Shield.  Thomas and Frank were very involved in helping to guide us through our first major labelling.  When issues arose, they worked with us to insure that the situation was resolved in a fair and timely manner, and we couldnt be happier with the results.  The Western Shield production facility and crew are top notch, and the quality of their work is excellent.  We highly recommend them for anyone looking for high quality workmanship and outstanding customer service".