This is our Frequently Asked Questions or FAQ page.
It's not comprehensive by any means but we've gone ahead and attempted to provide clear, concise answers for some of the more common questions in the industry.
There are many advantages to being in business since 1970, one of them is that we have had the opportunity to listen to literally thousands of questions. Listed below are some of the more frequently asked questions we have heard over the years…we’ve even gone ahead and provided some answers. Better still, we are going to update this page regularly so check back often.
To read the complete answer to any of the below questions, just click on the question and you’ll be taken to the page with the complete question and answer.
Dont see the answer to your question? Give us a call at 1-866-975-2235 or contact us. One of our applications experts will get back to you right away.
Absolutely. One of our in-house graphic designers can help you design you label, but it’s best to have a good idea of what you want before you start. We only charge $65 per hour for design work, which is a great deal for creative services.
Your labels will be ready about 5 to 7 working days after you approve a final proof.
We sure will. Just drop us a line at email@example.com and let us know what type of samples you’d like to check out. We will send you out a sample pack within the next business day. Oh, dont forget to include your name and address.
There is no minimum order requirement. However, it takes as much time to set up our presses to print one label as it does to print one million labels. So, the more you order, the lower your price per label.
In order to get a quote on your custom label project you can do one of three things. You can give us a call toll free at 1-866-975-2235 to discuss your project over the phone with one of one of our applications experts. You can drop us a line at firstname.lastname@example.org or you can fill…
There are no rush charges. If you need your order shipped quicker than the standard lead-time, just let us know. We’ll do everything we can to meet your deadline.
The cost is $65 per plate and each color typically requires one plate. The plates are made digitally, directly from your artwork. Plate charges are one-time only, and do not apply on repeat orders.
A ‘die’ is the stainless steel tool that we use to cut the shape of your label out of the raw material (think of a cookie cutter). We literally have thousands of different die sizes available for you to choose from. If we don’t have the size you’re looking for, we can have a die…
That depends. Some dies can cost as little as $150, while others can be over $1000. Typically, the more engraving there is, the more expensive the die. Most fall in the $400-$600 range, but the charge is one-time only. Check with us first though, we may already have the size you’re looking for, in which…
Yes. Although we store them at our facility, if you paid for them, you own them.
You can send your artwork to email@example.com or submit it directly to your Inside Sales Representative. If the file is larger than 10MB, please call us and we’ll give you access to our FTP site.
If it’s convenient for you, absolutely. Just give us a call toll free at 1-866-975-2235 to set up an appointment. We are located at 2146 E Gladwick Street in Rancho Dominguez, CA 90220.
Due to the custom nature of printing labels, all of our orders are subject to an overrun or underrun of 10%. That means that you could receive, and be charged for, 10% more labels than you originally ordered. When we order raw material, we have to order significantly more than is required. The extra material…
A wide variety of papers have undergone coating to increase their degrees of gloss, ink holdout, brightness, and smoothness. Enamel papers are high-gloss papers with high bulk and opacity; they are ideal for offset printing. The basic size of enamel papers is 25 x 38. It comes in basis weights of 60,70,80 and 100-pound. Matte…
We can print on a very wide variety of materials. For a more complete listing, please check out our capabilities page. If you are looking for a particular material that we don’t have listed; give us a call toll free at (866) 975-2235 and we will do our best to meet your request.
A metallic ink is a variety of printing ink made with actual metallic powders so as to impart a metallic luster to the printed image. What does this mean for you? Metallic inks are very popular means to help make the labels and packaging of food/beverage products ‘pop’ at the point of purchase. Still not…
I've been working with Mike Hartman since May and I've found him to be prompt, helpful, and informative. He is also very gracious; I always feel like he appreciates our...Great Sales Rep!